Vegas Luck Casino
Vegas Luck Casino launched in 2018 as another of BGO Entertainment’s new online casinos . With this venture, they’ve gone for a mix of classic casino themes – Irish luck and Las Vegas – to create an appealing hybrid. But what about the full platform? Well, here’s what the Professor has picked out from his Vegas Luck Casino review – including a negative or two…
Vegas Luck Casino review at a glance:
- NEW : Payment fees removed & Fast payouts added
- Lots of quality games
- Rewards store for loyalty points
- No 24/7 customer support
Vegas Luck Casino Bonus
If you sign up and deposit at Vegas Luck as a new casino player in the UK, you’ll be given this casino bonus:
- Deposit £10 & win up to 500 free spins on 1st deposit
Players must be 18+ and new customers.
Bonus Terms & Wagering
Here are the key terms of the above bonus:
UK only. Win up to 500 Free Spins from Mega Wheel on 1st deposit. 24-hour expiry. Max bet £2.50, max spins win £8 per 10 spins, max bonus win £150, selected games & 65x wagering on winnings. No neteller/skrill. Full T&Cs apply. T&C's apply
A nice update to our Vegas Luck Casino review is that there are no longer any deposit/withdrawal fees attached. This move brings them back in line with other casino sites , as it’s very rare that these fees are taken.
Vegas Luck Bonus Code
N/A – Like many other casino bonuses , no special bonus code is required to activate this one.
All will be processed automatically.
Vegas Luck Free Spins
At the time of our Vegas Luck Casino review update, the possible free spins on first deposit were available for the Finn and the Swirly Spin slot by NetEnt.
Promotions
Once you’re done with that, there are other offers and deals to be had as an existing player.
Unfortunately, we can’t give specific examples as the bonuses are subject to change. However, if you head to the Promotions tab then you’ll what’s available.
Rewards Store
In addition to the Promotions, a VIP program arrives in the form of a Rewards Store.
You’ll be given Diamonds as you play with real money over time, which you can then exchange for casino offers.
Payment Methods
Although some other sites have additional options, there are more than enough payment methods to get you going. The big news is that they’re one of the certified PayPal casinos around, but if you’re not a fan of eBay’s first-choice for transactions then there are other options too.
Your classic cards (Visa/MasterCard/Maestro) are joined by standard bank transfer and eWallets (Skrill/Neteller), plus Citadel Instant Banking at the time of our Vegas Luck Casino review.
NOTE: Just beware that you can’t access the casino welcome bonus using Skrill or Neteller.
Vegas Luck Casino Withdrawal Time
All Vegas Luck Casino withdrawal requests are processed instantly. However, each one must be checked first and approved, in line with UK licence obligations. In some cases, you may be required to send additional documents. Live chat or the FAQ section can help with this.
Once this is all taken care of and your withdrawal request is approved, here’s the ETA of your money arriving into your account:
- eWallets : Instantly!
- Cards : 3-5 working days
- Bank Transfer : 3-5 working days
Overall, this entire process is pretty quick – rivalling even the fastest payout casinos in UK .
Casino Games & Slots
In terms of entertainment, 500+ different games and slots are in the library at the time of writing this Vegas Luck Casino review.
This isn’t a bad number for their size, but it’s true that a few major developers are missing which would increase the overall total nicely. Alas, they have a lot of video slots, jackpots, classic casino games, and live tables to choose from – with new releases every week.
In terms of live casino options, the following iterations can be played:
- Blackjack
- Roulette
- Hi-Lo
- Baccarat
- Casino Hold’em
Vegas Luck Mobile Casino
Vegas Luck as a mobile casino is nice and slick – as you’d expect from a site that launched in 2018!
Enjoy near enough the same games on the go as desktop, with useful menu bars and navigational buttons to find your way around the mobile site.
If you’re after the FAQ section or Live Chat team, they can be found under the Help tab in the menu.
Safety & Security
Of course, the Professor wouldn’t have bothered with this Vegas Luck Casino review if they weren’t safe.
He already knew what the score was thanks to this site being run by BGO Entertainment, who the Professor is already familiar with thanks to his previous reviews:
However, for peace of mind, here are some of the security procedures that they have in place.
Licences
Vegas Luck is authorised to operate under BGO Entertainment’s two gambling licences.
Most will be familiar with their UK Gambling Commission licence , but accompanying that certificate is one from the lesser-known Alderney Gambling Control Commission . However, this is still a very reputable license, and it ensures their status as an online casino in Europe .
Customer Service
The customer support services here are a bit hit and miss.
Admittedly, there is a lot of flexibility on show – with Live Chat, Telephone, an online Email form, a detailed FAQ page, plus Postal Address as contact options. Yet, at the time of this Vegas Luck Casino review, the opening hours weren’t 24/7.
Instead, you can get in touch between 07:30 – 01:00 from Monday through to Sunday. Hopefully you won’t run into any issues during a late-night session!
Restricted Countries
There are a number of restricted countries that are not eligible, regrettably.
These include: USA, US/GB Virgin Islands, US Minor Outlying Territories, North Korea, China, Syria, Yemen, Spain, Italy, France and Overseas Regions, Afghanistan, Libya, Sierra Leone, Iran, Iraq, Nigeria, Zimbabwe, Mali, Sudan, Belgium, Greece, Israel, Germany, Turkey, Switzerland, Sweden, Hong Kong, Denmark, Estonia, Lithuania, Bulgaria, Cyprus, Macau, Philippines, Singapore, Hungary, United Arab Emirates, Romania, Portugal, Netherlands, Russia, Poland, Ukraine, Czech Republic, Slovakia, Guadeloupe, Martinique, Malaysia, Australia, Colombia and Malta.
Vegas Luck Casino Review by Casino Professor
Vegas Luck Casino is a nice addition to BGO’s casino brands.
The theme is nice and easy, while the fast payouts mean you’ll be given access to any winnings quickly, in most cases. Of course, the removal of fees on deposits and withdrawals was a nice touch too.
Unfortunately, there’s still no around-the-clock support – but improvements have been made recently. All -in-all, they’re certainly worth a go!
Let us know how you get on with your own Vegas Luck Casino review below!
Casino Professor Team
So angry have been completely ignored they won’t even give me my money just keep giving me errors mess and can’t even get live chat
Hi Michelle,
Sorry to hear you’ve been having problems at Vegas Luck.
Have you tried to contact their live chat team during the opening hours stated on their site? Unfortunately, the service is not available 24/7 at the time of writing. You can also use the contact form on their help page.
If you continue to have problems over the next few days, please get in touch with us again so we can look into it for you.
We hope your issues are resolved as quickly as possible.
Regards,
Casino Professor Team